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Shipping Information |
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To check on an order that has been previously placed, click on the ORDER STATUS link above and input your order number and shipping zip code. Our goal is to process every order within 1-2 business days (excluding holidays), and typically orders are processed the same or next day. For our customers convenience we offer Free standard shipping on ALL orders. Unfortunately, we are unable to provide free shipping outside of the Continental United States. If you live in Alaska or Hawaii please call or email us for shipping rates. We regret that we are unable to ship internationally at this time.
Expedited ShippingIf you have an order that needs to be expedited, please contact us at 866-682-3835. Many of our items ship directly from the manufacturer, but we will make every effort to accommodate your needs.
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With our current promotion all orders ship for free within the continental U.S. only. We do not offer free shipping to Alaska or Hawaii.
| Standard Delivery |
Up to $25 |
FREE |
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$25.01 to $75.00 |
FREE |
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$75.01 to $99.00 |
FREE |
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Over $99.00 |
FREE |
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Our refusal of delivery policy does NOT apply to items that are clearly damaged during the shipping process. If a package is refused for delivery by the customer, the customer will be responsible for ALL shipping charges incurred by BabyAdventureGear.com. If you were not originally charged for shipping, you will be given a credit less the actual cost to ship the item(s) to you , in addition to the shipping cost of returning the item(s) to BabyAdventureGear.com.
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If you need to cancel an order please send an email including the following information: your name, order number, shipping address and description of the item(s) for which you are requesting a cancelation.
Please note: Orders are often processed within 2-3 business days and it may not be possible to make changes. If the order has already been shipped, you will instead be asked to take advantage of our convenient return policy.
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Before an order is actually submitted you are presented with an "Order Review", please review ALL information carefully. However, if you notice an error in you shipping address after you submit an order, please email us immediately using our contact us form. If the package has not left our warehouse, we can easily change the address and update our records. Our website is completely automated which means the shipping address entered into our web site shopping cart is automatically transferred to our shipping labels. Thus, we never manually touch or change any addresses unless we receive special instructions.
Orders Already ShippedIn some instances we may be able to change the address during delivery; however, this is not always possible.
Returned ShipmentsIf by chance, the package is returned to BabyAdventureGear.com, we will contact you to verify the correct address. If we make changes to your original shipping address, and reship the package, we will need to assess your account the appropriate shipping charges.
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